Damai Puri is a new place for me. I was told that the new operating resort and spa has a five-star hotel…But after I looked with myself, I can’t be sure, is that really five-star? First of all, the poor customer service provided. I can’t stand with the receptionist’s attitude.. ‘you’re not allowed to bring any friends. Only our hotel guests are allowed to use our facility. The beach is considered as our facility’. Wow, the beach is YOURS..you’ve bought it? Not friendly, not tolerant at all… this cannot, that cannot..not even a ‘thank you’ when we checked out. Do u think this will encourage repeat customers? No way.
The air-conditioning in hotel room makes noise, the bathroom is even smaller than my house is, no bathtub, elevator has broken and seemed that no any repairing is in progress….Oh gosh, five-star?
Damai Lagoon, Damai Puri…preparing for the next…
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